Get in Touch

We're here to help — reach out anytime and we'll get back to you within 24 hours.

Ways to Reach Us

Pick whichever way suits you best — we're always happy to hear from you.

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Email Us

lumorashop@outlook.pt

Frequently Asked Questions

Everything you need to know about orders, shipping, and support.

Orders are processed within 3-5 business days. Once your order ships, you'll receive a tracking email so you can follow its journey to your door.

We offer 30-day returns on all orders. Items must be unworn, unused, and in their original condition to qualify for a full refund.

Yes, we ship to most countries worldwide. Shipping rates are calculated and displayed at checkout based on your destination.

Once your order ships, we'll send you a tracking link via email. Simply click it to see the latest status and estimated delivery date.

Email us at hello@sky.store or use any of the contact options above. Our team responds within 24 hours, every day of the week.

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